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checkmate service fails on 5.5 local install
Last Post 21 Jun 2010 04:12 PM by Steph. 2 Replies.
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Barbara Hamilin
New Member

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14 Jun 2010 05:07 PM QuoteQuote ReplyReply  
I’ve been trying to install checkmate 5.5 locally hosted. The Checkmate service is not starting. What am I missing?

The machine has IIS stopped. MSSQL 2005 Express is installed locally as a named instance .\sqlexpress. SQL Server is enabled for remote connections via TCP/IP & named pipes. Application.config is edited to include . Host Config\ directory is empty.

Enabling web server through the html from checkmate.exe places an error in eventvwr same error restarting the Geotab\Checkmate service.
Event Type: Error
Event Source: Checkmate
Event Category: None
Event ID: 0
Date: 6/14/2010
Time: 10:46:03 AM
Description:
Web Server,,Cause: EXEBC494D9 System.Net.Sockets.SocketException(errorCode = 10047)
ThrowLevel: 0 >>>>>>
Exception: EXEBC494D9 System.Net.Sockets.SocketException(errorCode = 10047)
Message: An address incompatible with the requested protocol was used
StackTrace:
at System.Net.Sockets.Socket..ctor(AddressFamily addressFamily, SocketType socketType, ProtocolType protocolType)
at Geotab.WebServer.Server.CreateSocketBindAndListen(AddressFamily family, IPAddress address, Int32 port)
at Geotab.WebServer.Server.Start()
at Geotab.Checkmate.WebServer.Run()
<<<<<<

Application: Checkmate.exe
Version: VEA12C4948 5.5.0.12879
Revision: BU3FDB5092 5.5.0
Minor: MIE47A9E2C 5.5
Path: C:\Documents and Settings\All Users\Application Data\GEOTAB\Checkmate\bin\Checkmate.exe
OS: Microsoft Windows NT 5.2.3790 Service Pack 2
Region: United States
CultureName: English (United States) LCID1033
Database: unknown
DeploymentType: Local


Restart the computer the checkmate service doesn’t start, the following 2 errors in eventvwr:
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7009
Date: 6/14/2010
Time: 10:05:29 AM
Description:
Timeout (30000 milliseconds) waiting for the Geotab Checkmate Web Server service to connect.

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 6/14/2010
Time: 10:05:29 AM
Description:
The Geotab Checkmate Web Server service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
Mauricio
Moderator
Posts:98

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15 Jun 2010 12:30 PM QuoteQuote ReplyReply  
Hi Barb,
I have some questions:

Have you added the database entry into security.config?
What exactly did you include in application.config?
Is there a data_manager.config file in the general Checkmate folder?
How many databases will you be hosting?
Is the firewall off or on?
barb.hamlin@tylertech.com
New Member

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16 Jun 2010 01:24 PM QuoteQuote ReplyReply  
Corrected security.config. Still had a problem with named instance, but got it working on another sqlserver. Thanks.


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