Mauricio
Posts:98
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| 01 Sep 2010 01:56 PM |
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If you have followed the steps given then try turning off the firewall(make sure there aren't any other firewalls added by a vpn client or an antivirus software), also make sure that the computer name does not have any special characters in it.
If all is confirmed and the devices still don't connect then contact your dealer for assistance. |
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cavaliers1323
Posts:155
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| 31 Aug 2010 05:34 PM |
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| Still no luck, when checking the status of the device it says not found, is the the problem? |
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Mauricio
Posts:98
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| 02 Jul 2010 10:16 AM |
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| If the device was already setup once with the above instructions and all you wish to do is change the server it connects to(within the same LAN) then you still need to do steps 1, 2abcd and 3. |
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barb.hamlin@tylertech.com
Posts:155
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| 01 Jul 2010 10:36 AM |
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| If the server hosting Checkmate has changed, are all the steps above necessary? |
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patrickm
Posts:155
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| 05 Mar 2010 10:10 AM |
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This post discusses the steps required to configure a GO-Wifi setup in Checkmate.
The steps required to setup Wifi units in your Checkmate environment are:
1. Enable the Checkmate Wifi Service on a computer/server which is connected to the same LAN as your wireless router. To do this, open Checkmate and complete the following taskts:
a. Click Administration->Options->Services and check 'Enable Checkmate Server on this PC'
b. Click on Advanced and check GO Wi-fi
c. Enable inbound connections on port 3984 of your firewall
2. Create the appropriate wifi parameter keys to allow the devices to attach your wireless network and send their data. To do this, open Checkmate and complete the following tasks:
a. Click Vehicles & Devices->Troubleshooting & Accidents->Create a Wifi Setup Key
b. Select Wifi Server Key and click Next
c. Enter the Servername or IP address of the computer where you setup the Wifi Service
d. Click Next and follow the instructions to create the key
e. From the Checkmate home page, click Vehicles & Devices->Troubleshooting & Accidents->Create a Wifi Setup Key
f. Select Wifi Security Key and clidk Next
g. Enter your wifi network information into the form. Go Wifi devices support Open, WEP, WPA, and 802.11i/WPA2 Personal encryption
h. Click Next and follow the instructions to create the key.
3. After the Wifi Server and Security keys have been programmed you will need to insert the keys to each of your Go-Wifi devices. After the parameters have been applied, the devices will be able to get onto your wireless network and send their data through to Checkmate. |
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