Marketplace Spotlight: From Chaos to Clarity, Innovating Fleet Claims with Xtract

If you’ve ever been in a minor accident, you know how quickly things can go sideways.

There’s the initial shock, the rush to exchange information, and the stress of what comes next—claims, downtime, and the worry about rising insurance costs. It’s a mess, even when it’s just one car.

Now scale that across a fleet of hundreds or thousands.

That’s the daily reality for fleet operators. They’re not just managing vehicles—they’re managing people, risk, operations, and a whole lot of moving parts. And when something happens on the road, they’re often left trying to piece it together from incomplete information and manual reports.

That’s the problem we set out to solve when Xtract was founded in 2017.

There was a goldmine of telematics data already being used for fleet management. But when it came to managing incidents and resolving claims, especially for self-insured fleets, that same data was being overlooked. Instead, teams were stuck with slow and manual steps, scattered systems, and long delays.

Xtract changes that.

We take telematics, dashcam footage, weather data, police records, and more—and bring it all into one place.

It’s not just about technology. It’s about giving fleet operators the clarity and control they need when it matters most. With Xtract, they can respond faster, reduce costs, and keep their people safe. 

Our commitment to innovation means we’re always looking for smarter, faster ways to support fleets and improve the experience for everyone involved.

And the impact is real:

• Up to 60% reduction in incident reporting time, turning days into minutes.
• 25% increase in operational efficiency, streamlining productivity across the board.
• Up to 25% more successful dispute resolutions, improving claim outcomes and reducing legal costs.

A key part of our system is our integration with Geotab. By integrating Xtract directly into MyGeotab, we provide fleet operators with a seamless, centralized view of all incidents. No switching platforms or duplicate data entry. This means everything in one place to make faster decisions and smarter actions. 

So, if you’re a fleet operator looking to simplify claims and strengthen your operations, here are three steps to get started:

1. Integrate Smart Tools
   Start by enabling Xtract in your MyGeotab environment. This unlocks instant access to incident data right where you already manage your fleet.
2. Automate the Process
   Set up custom workflows that match how your fleet operates. Replace manual follow-ups with automated alerts, data pulls, and event reconstructions.
3. Act on the Insights
   Use context-rich data to make faster, more informed decisions and reduce future risk through trend analysis and predictive insights.

Looking ahead, we're moving beyond reactive incident handling to proactive risk mitigation, using contextual data to control the event and the outcomes. 

Xtract can transform your fleet’s incident management by optimizing operations and improving safety standards with ease, accuracy, speed and clarity. Learn how by visiting Xtract on the Geotab Marketplace.