Checklists are for groceries, not vendor comparisons.
55,000 businesses transformed.
25 years of fleet excellence.
55K+ customers
in 160 countries
80B+ data points
processed daily
4.7+ million
subscriptions
Ask the hard questions
Checklists are curated by vendors to showcase the features they have - not the ones they don’t.
Don’t fall into the trap. Ask the questions that checklists avoid.
What level of flexibility does your platform offer for integrating with other hardware or software?
Platform and flexibility with virtually no limits.
Why it matters?
A closed platform is like a one-way street - you’re stuck on a fixed path with no detours. Geotab’s open platform and ecosystem allows you to connect with the tools and software you already use, and the ones you’ll need down the road. With 430+ Marketplace apps, 37+ OEM integrations, and robust APIs, you have a solution that seamlessly grows and adapts with your needs and serves up your insights in one platform. How it works >How do you ensure the accuracy of the data collected by your system?
Fleet data you can trust.
Why it matters?
Fleet data is only valuable if it’s accurate. If you have to spend time cleaning up errors or second-guessing insights, you lose the advantage of real-time decision-making. Geotab’s patented CurveLogic algorithm and detailed data sets offer superior, granular insights that ensure accuracy while reducing data overhead.This means you get reliable insights with near-zero latency - without the noise of less sophisticated tracking methods. Why CurveLogicDoes the system offer predictive insights, or just reporting on what’s already happened?
Predictive insights for proactive decision-making.
Why it matters?
Historical and real-time insights are like looking in the rear-view mirror. Every collision, mechanical failure or compliance issue comes with costs, lost productivity and other operational disruptions. Geotab predicts risk before incidents happen, using embedded AI to analyze driver behavior, vehicle health, and environmental conditions. The system proactively identifies high-risk areas, helping you take action before an event occurs. Explore predictive insights >Does the solution meet high security standards?
Trusted by highly security-conscious organizations.
Why it matters?
With so much sensitive information in your fleet data, a weak security framework puts your privacy and your business at risk. From Fortune 500 to federal governments, Geotab is trusted by organizations with rigorous privacy and security standards or national security concerns. The platform is FedRAMP authorized, ISO-27001 certified, and compliant with FIPS 140-3 encryption. See our security commitment >Do you offer real choice, or are you just pushing your own solutions?
Solution options that don’t box you in.
Why it matters?
You’re in control of your fleet, so you should be in control of your telematics solution. Geotab offers the flexibility to choose what’s best for your business, whether it’s our own high-quality products like asset trackers or more than 430 hardware and software solutions from our extensive partner ecosystem. The Geotab Marketplace simplifies procurement with one-click ordering for the most demanded solutions and ensures seamless integration, giving you the power to tailor your system the way you want. Explore your options >Will I get real support when I need it, or just a help desk ticket?
Customer-first support from real experts, not call centers.
Why it matters?
When a fleet issue comes up, every second counts. You need answers fast. A scripted response or a help desk ticket won’t get a vehicle - or your business - back on the road. While some vendors off-shore or outsource their support, Geotab’s trained fleet specialists are in-market, and available 24 x 7 with an average call wait-time of 26 seconds or less. Whether you reach out to Geotab directly or through one of 700+ expert partners, you get a real person with deep knowledge. Check out our world class support >Do you offer proactive monitoring and alerts to issues before they impact our operations?
Device health intelligence and actions, not just reports.
Why it matters?
Your business depends on consistent performance. While some vendors may focus on traditional reporting, we're pushing the boundaries of device health monitoring with cutting-edge machine learning that proactively identifies potential issues and suggests corrective actions. This provides a level of predictive insight that traditional reports simply can't match. You can stay informed through our Watchdog report or with in-app real-time notifications. And with a 99.99% uptime, you can focus on your business instead of IT issues.What are the contract terms, cancellation policies, and renewal procedures?
No tricky contracts - just transparency.
Why it matters?
In the world of technology, you can never be too careful of tricky tactics that can lock you into long-term agreements or bury hidden fees in the fine print. Automatic renewal terms without explicit consent, unexpected charges that can quickly inflate your costs, or ambiguous wording that can hide unfavorable terms or create loopholes are all things to watch for. At Geotab, we believe in transparent and customer-friendly agreements that make you feel confident in your decision with no hidden fees or surprises. Have questions about our contracts? We're happy to discuss them openly and honestly – just reach out!Does the company disappear after onboarding, or do they provide ongoing guidance?
Real experts that stay with you long after the sale.
Why it matters?
When choosing a vendor, you need a long term partner, not one that disappears after the sale. At Geotab, we’re in it for the long haul. We’re your partner, not just a vendor. Over 55,000 customers rely on Geotab, and many of them - including Fortune 500s - have been with us longer than some other telematics vendors have been in business. We provide you multiple ways to share product feedback, ensuring your insights shape our platform. You can engage with us directly and through our extensive partner ecosystem of over 700 partners deeply embedded in your market, offering personalized expertise and a consultative approach focused on your unique needs.What level of flexibility does your platform offer for integrating with other hardware or software?
Platform and flexibility with virtually no limits.
Why It Matters
A closed platform is like a one-way street - you’re stuck on a fixed path with no detours. Geotab’s open platform and ecosystem allows you to connect with the tools and software you already use, and the ones you’ll need down the road. With 430+ Marketplace apps, 37+ OEM integrations, and robust APIs, you have a solution that seamlessly grows and adapts with your needs and serves up your insights in one platform.
How do you ensure the accuracy of the data collected by your system?
Fleet data you can trust.
Why It Matters
Fleet data is only valuable if it’s accurate. If you have to spend time cleaning up errors or second-guessing insights, you lose the advantage of real-time decision-making. Geotab’s patented CurveLogic algorithm and detailed data sets offer superior, granular insights that ensure accuracy while reducing data overhead.This means you get reliable insights with near-zero latency - without the noise of less sophisticated tracking methods.
Does the system offer predictive insights, or just reporting on what’s already happened?
Predictive insights for proactive decision-making.
Why It Matters
Historical and real-time insights are like looking in the rear-view mirror. Every collision, mechanical failure or compliance issue comes with costs, lost productivity and other operational disruptions. Geotab predicts risk before incidents happen, using embedded AI to analyze driver behavior, vehicle health, and environmental conditions. The system proactively identifies high-risk areas, helping you take action before an event occurs.
Does the solution meet the highest security standards?
Trusted by highly security-conscious organizations.
Why It Matters
With so much sensitive information in your fleet data, a weak security framework puts your privacy and your business at risk. From Fortune 500 to federal governments, Geotab is trusted by organizations with rigorous privacy and security standards or national security concerns. The platform is FedRAMP authorized, ISO-27001 certified, and compliant with FIPS 140-3 encryption.
Do you offer real choice, or are you just pushing your own solutions?
Solution options that don’t box you in.
Why It Matters
You’re in control of your fleet, so you should be in control of your telematics solution. Geotab offers the flexibility to choose what’s best for your business, whether it’s our own high-quality products like asset trackers or more than 430 hardware and software solutions from our extensive partner ecosystem. The Geotab Marketplace simplifies procurement with one-click ordering for the most demanded solutions and ensures seamless integration, giving you the power to tailor your system the way you want.
Will I get real support when I need it, or just a help desk ticket?
Customer-first support from real experts, not call centers.
Why It Matters
When a fleet issue comes up, every second counts. You need answers fast. A scripted response or a help desk ticket won’t get a vehicle - or your business - back on the road. While some vendors off-shore or outsource their support, Geotab’s trained fleet specialists are in-market, and available 24 x 7 with an average call wait-time of 26 seconds or less. Whether you reach out to Geotab directly or through one of 700+ expert partners, you get a real person with deep knowledge.
Do you offer proactive monitoring and alerts to issues before they impact our operations?
Device health intelligence and actions, not just reports.
Why It Matters
Your business depends on consistent performance. While some vendors may focus on traditional reporting, we're pushing the boundaries of device health monitoring with cutting-edge machine learning that proactively identifies potential issues and suggests corrective actions. This provides a level of predictive insight that traditional reports simply can't match. You can stay informed through our Watchdog report or with in-app real-time notifications. And with a 99.99% uptime, you can focus on your business instead of IT issues.
What are the contract terms, cancellation policies, and renewal procedures?
No tricky contracts - just transparency.
Why It Matters
In the world of technology, you can never be too careful of tricky tactics that can lock you into long-term agreements or bury hidden fees in the fine print. Automatic renewal terms without explicit consent, unexpected charges that can quickly inflate your costs, or ambiguous wording that can hide unfavorable terms or create loopholes are all things to watch for. At Geotab, we believe in transparent and customer-friendly agreements that make you feel confident in your decision with no hidden fees or surprises. Have questions about our contracts? We're happy to discuss them openly and honestly – just reach out!
Does the company disappear after onboarding, or do they provide ongoing guidance?
Real experts that stay with you long after the sale.
Why It Matters
When choosing a vendor, you need a long term partner, not one that disappears after the sale. At Geotab, we’re in it for the long haul. We’re your partner, not just a vendor. Over 55,000 customers rely on Geotab, and many of them - including Fortune 500s - have been with us longer than some other telematics vendors have been in business. We provide you multiple ways to share product feedback, ensuring your insights shape our platform. You can engage with us directly and through our extensive partner ecosystem of over 700 partners deeply embedded in your market, offering personalized expertise and a consultative approach focused on your unique needs.
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FAQ's
Does Geotab sell through partners or a direct sales team?
Unlike competitors who rely on direct sales, our vast reseller network of highly skilled, local experts means we’re better equipped to meet your needs with a flexible and responsive approach. Our ecosystem of more than 700 partners are deeply embedded in your market and industry, bringing unparalleled understanding of local regulations and best practices. This means you get personalized expertise from partners who know your terrain - and a deeper, more consultative relationship focused on your long-term success.
Isn’t it better to work with an organization who sells directly?
When choosing a vendor, you need a long term partner, not just a sales pitch. You want to work with a partner who stays with you for your long-term success. Geotab’s reseller network stays involved, offering training, consultation and long-term strategy. Fleet managers get direct access to experts who help optimize their operations, implement best practices and make the most of every feature. Customer feedback directly influences product updates, so the platform evolves with the needs of your fleet.
Does Geotab only sell to enterprise fleets?
Geotab is designed for fleets of all sizes, and our customer base reflects that. Whether you have a few vehicles or thousands, our platform can be tailored to your needs. You can get started quickly with our plug-and-play options and simplified onboarding tool that configures the system for you in a few easy steps, or you can configure the system for more complex deployments. We offer in-app help and support every step of the way, so you can find the perfect fit for your business, no matter how big or small.
If I need support, am I able to work directly with Geotab?
Customers can contact Geotab directly or through one of 700+ expert resellers. No matter which option you choose, you get a real person who knows your industry and can solve your problem fast. Geotab doesn’t off-shore its support, meaning you always get assistance from trained Geotab professionals who understand your needs - and your market. Customers have access to a full suite of support options available 24/7 in all served markets. You have the option to contact us directly or work with our well-trained partner ecosystem.
Is Geotab’s support outsourced? Will I speak with a real human?
Geotab doesn’t outsource or off-shore its support. When you contact Geotab directly for support with any of our products, you get Geotab employees who are in-market and are not reading off a script. Calls are answered in less than 30 seconds, with a first contact resolution rate of 74%.
What is Geotab’s platform uptime?
Your business depends on consistent performance. We deliver a 99.99%+ uptime, ensuring you don’t experience interruptions with your systems.
How do customers gain access to provide direct product feedback to Geotab?
With Geotab, you have multiple ways to communicate your product feedback. With multiple feedback channels including in-app tools, Geotab Community feedback forums, customer advisory groups, and our Signature Program, we capture a 360-degree view of your needs. And we don’t just listen to it - we act on it. But we don’t just stop there. Our development teams analyze data on how our customers interact with the platform to proactively identify opportunities for possible future enhancements.
Ready to work with Geotab?
Let us show you how our easy-to-use solutions can help manage fleet vehicles at all levels.