Geotab and Lytx help leading healthcare transport provider achieve 96% reduction in accident costs

• Supplied through Geotab partner LEVL, the AI-powered video and telematics solution helps HATS Group reduce accident frequency by 78% and accident costs by 96%
• MyGeotab platform combines real-time driver coaching from Lytx with comprehensive fleet analytics, leading to rapid behavioural improvements including a 74% reduction in seatbelt violations 
• HATS Group costs decreased from £30,000-£35,000 across 18 incidents to £1,500 across 4 incidents over a four month period
• HATS Group uses Geotab to optimise vehicle utilisation, reduce fuel consumption, and plans to implement centralised fleet maintenance management through the platform

London, United Kingdom (20 February, 2025) – Geotab Inc. (“Geotab”), a global market leader in connected transportation solutions, has helped HATS Group improve fleet safety and reduce insurance costs through its advanced telematics and AI video technology. Since working with Geotab through official reseller LEVL, the UK's leading patient transport services provider has achieved a 78% reduction in road traffic incidents and slashed related costs by 96%.

The solution, which combines Geotab's GO9 telematics devices with Lytx Surfsight AI-12 dash cameras, was deployed across HATS Group's fleet of 880 vehicles in response to escalating insurance premiums. The integration provides real-time driver monitoring and coaching, helping HATS Group transform its approach to fleet safety and risk management.

"With Geotab, I can now get a clearer picture of any incident which takes place with one of our vehicles and manage the associated risks better than I could have done before," says Jon Trotter, Head of All Insurance at HATS Group. "The cameras, and the ease of access to that footage on the MyGeotab platform, makes managing fleet risk so much easier."

The impact of Geotab's solution was immediately apparent during a trial across 13 vehicles. In the four months before implementation, HATS Group recorded 18 incidents costing up to £35,000. After installing Geotab and Lytx technology, incidents dropped to just four over the same period, with costs falling dramatically to £1,500.

Geotab's platform has proven effective in improving driver behaviour through its AI and machine vision capabilities. At one South West London site, seatbelt violations decreased by 74% within two weeks of installation, dropping from 3,500 to 900 violations. The system's real-time in-cab coaching alerts help drivers self-correct unsafe behaviours, while providing valuable data for targeted training programmes.

“Thanks to AI-powered video and telematics, HATS Group has significantly reduced incidents, improved driver behaviour, and lowered operational risks,” commented Aaron Jarvis, Associate Vice President for EMEA. “These improvements not only enhance overall fleet safety but can also lead to a substantial reduction in insurance renewal costs. This success highlights the power of data-driven fleet management in delivering measurable, real-world impact.”

The MyGeotab platform has also transformed HATS Group's claims management process. In one instance, footage from the Geotab-integrated dash cameras helped achieve a split liability decision in a motorcycle collision that would have been ruled against HATS Group based on written reports alone.

"With Geotab telematics, our drivers feel more confident behind the wheel," says Peter Barnes, Head of Patient Transport for SE London at HATS Group. "It also helps our control staff to be able to pick up on issues straight away and help drivers in real-time when they're on the road."

Beyond safety improvements, Geotab's solution has delivered significant operational benefits. The HATS Group team is now using MyGeotab's advanced analytics to optimise vehicle utilisation and reduce fuel consumption through improved idle time management. The company plans to further expand its use of Geotab's capabilities by implementing centralised fleet maintenance management through the MyGeotab platform.